Responsible Gaming
at boji — Your Safety Comes First
Gambling at boji is designed to be an enjoyable form of entertainment for adults in Bangladesh. We provide a comprehensive set of responsible gaming tools, clear information about the risks of problem gambling, and direct routes to professional support — because a safe player is a happy player.
Gambling Should Always Be Fun — We Make Sure It Stays That Way
At boji, we believe that online betting and casino gaming are entertaining leisure activities — and we want every player in Bangladesh to experience them that way. Whether you are following the Bangladesh Tigers in a T20 match, placing a live bet during a BPL fixture, or spinning the reels on your favourite slot game, gambling should add excitement to your day, not create stress or hardship.
We recognise, however, that for a small number of people gambling can become a problem. Problem gambling can affect mental health, personal finances, family relationships, and overall quality of life. That is why boji has built a responsible gaming framework that goes beyond simple age verification — we provide a full suite of player protection tools, monitor account activity for signs of at-risk behaviour, and maintain clear channels through which any player can seek help at any time.
Every feature on this page is available to all registered boji users free of charge. There is no stigma attached to using these tools — in fact, we encourage all players to engage with them proactively. Setting a deposit limit before you start playing is a smart, responsible habit, not a sign of weakness. Taking a time-out when life gets busy shows good self-awareness. And if you ever feel that gambling has moved beyond entertainment, our self-exclusion option is available to you immediately, with no questions asked and no waiting period.
boji's responsible gaming programme is built around three core principles: Prevention (keeping at-risk individuals from developing problems in the first place), Protection (giving active users the tools they need to stay in control), and Support (providing clear guidance and fast access to help for anyone who needs it). These three principles inform everything we do — from platform design to customer support training.
The boji Pledge
We pledge to give every player in Bangladesh the tools and information they need to make informed, responsible decisions about their gambling activity. We will never chase a player who has chosen to limit or exclude themselves. We will never send promotional material to a self-excluded user. We will always respond to responsible gaming requests within 24 hours.
Gambling is entertainment. At boji, it will always stay that way for those who choose to play with us.
Six Ways boji Keeps You in Control
These tools are built directly into your boji account. You can activate, adjust, or review any of them at any time by contacting our support team at [email protected].
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your boji account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. You can lower your limit immediately; increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions. Popular among players across Dhaka and Chittagong who budget their entertainment spending via bKash or Nagad.
Loss Limits
Define the maximum amount you are comfortable losing within a set timeframe — daily, weekly, or monthly. Once your loss limit is reached, your access to real-money betting and gaming is paused for the remainder of the period. This tool gives you a clear financial boundary and prevents a bad run from escalating into a significant loss.
Session Time Limits
Set a maximum session duration so that boji will notify you — or automatically log you out — after a specified period of continuous play. This is particularly useful during long BPL or IPL match-day sessions when it is easy to lose track of time. Choose from 30-minute, 1-hour, 2-hour, or custom session length options.
Time-Out / Short Break
Need a short breather? A time-out pauses your access to real-money gambling for a defined period — from 24 hours up to 6 weeks — without permanently closing your account. During a time-out, you will not receive any promotional communications from boji. When the period ends, your account is automatically reinstated if you choose to return.
Self-Exclusion
Self-exclusion is a longer-term option for players who feel they need a significant break from gambling. Choose an exclusion period of 6 months, 1 year, 2 years, or permanent closure. During self-exclusion, your account is fully locked, all marketing communications are stopped, and you cannot create a new account on boji. Permanent self-exclusion cannot be reversed.
Reality Checks
Enable on-screen notifications that appear at regular intervals during your gambling session to remind you how long you have been playing, how much you have deposited in the current session, and your current net win or loss position. Reality checks are a simple but powerful way to maintain perspective and make conscious, informed decisions throughout your play session.
Using Your Responsible Gaming Tools
All responsible gaming tools on boji are available free of charge to every registered user. To activate or adjust any tool, simply contact our support team at [email protected] with your registered account email and specify which tool you would like to use. Our team operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6), so help is always just an email away.
When requesting a responsible gaming restriction, please include the following details in your email: (1) your registered email address, (2) the specific tool you want to activate (e.g., deposit limit, self-exclusion), (3) the limit amount or exclusion duration you are requesting. We will confirm the activation within 24 hours and, in urgent cases such as self-exclusion requests, within minutes.
Remember: reducing a limit or activating a restriction takes effect immediately. Increasing a limit or lifting a restriction (except for permanent self-exclusion, which is irreversible) requires a mandatory 24-hour reflection period. This cooling-off rule exists to protect you from impulsive decisions made during or immediately after a gambling session.
Step 1 — Email Our Support Team
Send an email to [email protected] with the subject line "Responsible Gaming Request". Include your registered email and the action you want taken. Our team is available around the clock.
Step 2 — We Verify and Apply Your Request
We verify your identity against your registered account, apply your chosen restriction or limit, and send you a confirmation email. Self-exclusion requests are processed as a priority and take effect within minutes of verification.
Step 3 — Review and Adjust as Needed
Your responsible gaming settings are not permanent (except for permanent self-exclusion). You can review, tighten, or — after the mandatory reflection period — relax your settings at any time. We encourage periodic reviews of your limits, especially around Eid, BPL season, or other high-activity periods.
Warning Signs of Problem Gambling
Problem gambling rarely develops overnight. It typically begins with small, gradual changes in behaviour that are easy to rationalise or overlook. Recognising the early warning signs — in yourself or in someone close to you — is the first and most important step toward getting things back under control.
The warning signs listed here are not a clinical diagnosis. They are practical indicators that your relationship with gambling may be shifting from recreational entertainment to something more problematic. If you recognise three or more of these signs in your own behaviour, we strongly encourage you to take a time-out and contact our support team or a professional counselling service.
Continuing to gamble in order to win back money you have already lost — or increasing your bet sizes in an attempt to recover previous losses quickly. This is one of the most common and most dangerous patterns in problem gambling.
Using funds that are earmarked for rent, bills, food, school fees, or other essential expenses to fund gambling activity. Responsible gambling means only ever wagering disposable income — money you can genuinely afford to lose without hardship.
Missing work, skipping social commitments, or withdrawing from family and friends because of time or money spent on gambling. If gambling is consistently taking priority over the people and responsibilities that matter in your life, this is a serious warning sign.
Experiencing anxiety, mood swings, or a strong urge to gamble during any period when you are not playing — including during working hours, family time, or at night. These feelings can indicate a psychological dependence on the activity.
Concealing how much time or money you spend on gambling from family members, friends, or colleagues. Secrecy and deception around gambling behaviour are strong indicators that you are aware, on some level, that your gambling has become problematic.
Making repeated, genuine attempts to reduce or stop gambling — and finding that you cannot sustain that decision. If you have told yourself "this is the last time" on multiple occasions and returned to gambling anyway, professional support may be beneficial.
Ask Yourself These Questions Honestly
This is not a clinical diagnostic tool. It is a set of reflection questions designed to help you assess your own gambling habits honestly. If you answer "yes" to several of these questions, we encourage you to reach out to our support team or a professional counsellor.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever borrowed money, sold possessions, or used savings meant for other purposes in order to fund gambling?
Do you find yourself thinking about gambling frequently when you are not playing — planning your next session, replaying past results, or calculating what you might win?
Have you ever continued gambling in order to try to recover losses from a previous session, rather than stopping as you had planned?
Has a family member, friend, or colleague expressed concern about your gambling habits or the amount of time or money you spend on gambling?
Have you ever felt the need to keep your gambling activity hidden from people close to you?
Do you feel anxious, irritable, or low in mood when you have not been able to gamble for a period of time?
Have you ever failed to meet work, study, or family obligations because of time or money spent on gambling?
Have you ever tried to cut back or stop gambling altogether and found it difficult or impossible to sustain that decision?
Do you gamble as a way of escaping stress, anxiety, depression, loneliness, or other difficult emotions — rather than purely for entertainment?
If you answered "yes" to three or more of the questions above, we encourage you to take a break and reach out for support. Contact boji directly at [email protected] with the subject "Responsible Gaming Help" — our team can activate a time-out or self-exclusion on your account immediately. You may also wish to speak with a professional counsellor or a trusted person in your life about what you are experiencing.
Where to Turn for Help
If you believe gambling has become a problem for you or someone you care about, help is available. The following resources are available to people across Bangladesh and internationally.
boji Support Team
Our first point of contact for all responsible gaming requests. Available 24/7, 365 days a year.
Gamblers Anonymous
A peer-support fellowship for people who wish to stop gambling. Meetings and support groups operate internationally, including remote and online formats accessible from Bangladesh.
Gam-Anon
Support for family members and friends affected by someone else's gambling problem. Understanding and community for loved ones navigating a difficult situation.
National Mental Health Helpline
Bangladesh's national mental health support line provides counselling services for anxiety, depression, and addictive behaviours, including problem gambling.
Important: The phone number and organisation names listed above are provided as general guidance. boji is not affiliated with any of these organisations. We encourage you to search for the most current contact details for support services available in your area. If you are in immediate distress, please seek help from a trusted person in your life or a local mental health professional.
Protecting Young People From Gambling Harm
boji operates a strict 21+ policy and employs age verification checks during the registration process. We are committed to preventing any person under the age of 21 from accessing our platform. However, we also recognise that parental and guardian oversight plays a vital role in protecting younger people from exposure to online gambling content.
If you share a device with children or teenagers, we strongly recommend using parental control and content-filtering software to block access to gambling websites. A number of free and paid solutions are available, including built-in parental controls on Android and iOS devices, as well as browser-level filtering tools.
If you suspect that a young person has accessed the boji platform, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary action, including account suspension and data deletion, in accordance with our child protection procedures and our Privacy Policy.
Device-Level Controls
Use your smartphone or tablet's built-in parental controls to restrict access to gambling apps and websites. Available on Android and iOS for free.
Router-Level Filtering
Many home routers support content filtering that can block entire categories of websites, including online gambling, across all devices on your network.
Keep Credentials Private
Never share your boji username, password, or payment method details with anyone — especially minors. Log out of your account when not in use.
Open Conversations
Talk openly with young people in your family about the realities of gambling — including the fact that it is an adult activity with real financial risk involved.
Enjoy boji — Within Your Limits
You now have a clear picture of the tools and support available to you. When you play at boji, you play on a platform that genuinely cares about your wellbeing. Explore our games, follow the cricket, and have fun — safely and responsibly.